Terms of Service
Terms of Service
Welcome to HomeZen USA. By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by these Terms of Service.
1. General Terms
By using this site, you confirm that you are at least 18 years old and capable of entering legally binding agreements. You agree to use our website solely for lawful purposes and in compliance with these Terms.
2. Products and Pricing
Product Descriptions: We make every effort to accurately display product information. However, we do not guarantee that product descriptions, colors, or other content are free of errors.
Pricing: All prices are listed in USD and may change at any time without notice. We reserve the right to correct pricing errors and cancel orders placed under incorrect pricing.
Availability: Product availability may vary. We may limit quantities or discontinue items without prior notice.
3. Orders and Payment
Order Acceptance: Receiving an order confirmation does not constitute acceptance. We may refuse or cancel orders at our discretion.
Payment: Payment must be completed before order processing. We accept major credit cards and other secure payment methods listed on our website.
Payment Security: All payments are processed through secure gateways. HomeZen USA does not store complete credit card information.
4. Shipping and Delivery
Shipping: We currently ship within the United States. Shipping costs and times vary based on location and service level selected.
Delivery: Delivery times are estimates. We are not liable for delays caused by carriers or events outside our control.
Risk of Loss: Risk of loss transfers to the customer upon delivery to the shipping carrier.
5. Returns and Refunds
Please refer to our Refund Policy for detailed information on returns, exchanges, and refunds.
6. Intellectual Property
All content on this siteβincluding text, graphics, logos, product images, and softwareβis the property of HomeZen USA and protected by copyright and trademark laws. Reproduction or redistribution of any content without written permission is prohibited.
7. User Conduct
You agree not to:
- Use the website for unlawful or unauthorized purposes
- Attempt to breach or bypass security measures
- Interfere with the proper functioning of the website
- Upload or transmit viruses, malware, or harmful code
- Impersonate any person or entity
8. Limitation of Liability
To the fullest extent permitted by law, HomeZen USA is not liable for indirect, incidental, consequential, or punitive damages arising from your use of our website or products.
Our total liability for any claim shall not exceed the amount paid for the product in question.
9. Indemnification
You agree to indemnify and hold harmless HomeZen USA from any claims, damages, or losses arising from your violation of these Terms or misuse of our services.
10. Dispute Resolution
Governing Law: These Terms are governed by the laws of the United States, without regard to conflict-of-law provisions.
Arbitration: Any disputes arising from your use of our website or products will be resolved through binding arbitration, unless prohibited by law.
11. Modifications
We may update these Terms at any time. Updated Terms become effective immediately upon posting. Continued use of our website indicates acceptance of the revised Terms.
12. Severability
If any portion of these Terms is deemed invalid, the remaining provisions will remain in full effect.
13. Contact Information
If you have questions about these Terms of Service, you can contact us at:
Email: support@homezenusa.com